Shipping & Returns
Shipping Information
At The Pet Works, we offer a variety of shipping options for your convenience. We use only the best packaging materials to ensure that your products arrive in perfect condition. Shipping costs vary depending on the size and weight of your order.
If you have any questions about shipping, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from The Pet Works. If for any reason you are not, we offer a hassle-free return and exchange policy. Please contact us within 30 days of receiving your order to initiate a return or exchange.
Please note that some items, such as food and grooming products, may not be eligible for return due to health and safety reasons. If you have any questions about our return policy, please don't hesitate to contact us.